What We Do & How We Work

We provide services either on a retainer basis or hourly as needed. Choose one of our services below. On the next page you will fill out a form so that we can identify how we can best help you, and we will get back to you with a custom offer.

Development

Whether you want to add a new feature to your website or fix a broken element, we can help.

1. Information

Fill out a form detailing the work that you need done and login credentials.

2. Estimate

We will respond was soon as possible with a cost estimate and turnaround time.

3. Sign Agreement

We go over the proposal together and sign the terms.

4. Pay Deposit

A deposit is generally required before beginning work.

Maintenance

Staying on top of regular updates to the WordPress core files, themes and plugins is critical to maintaining your website's health (keeping it from crashing).

1. Information

Fill out a form detailing your website and provide login credentials.

2. Choose a Plan

We will offer a maintenance plan tailored to your website's needs.

3. Sign Agreement

You sign up for a monthly retainer for updates and a bank of service hours for any fixes that need to be made.

4. Pay for Your Plan

Purchase your plan and bank of service hours.

Restoration

We have a 100% success rate to date in restoration crashed and hacked websites. Our ability to fully restore your site depends on many factors, and we will provide a thorough assessment before beginning. For immediate turnaround, we may charge an additional fee.

1. Information

Fill out a form detailing how the problem occurred and provide login credentials.

2. Estimate

We will respond as soon as possible with a cost estimate and turnaround time.

3. Sign Agreement

We begin work as soon as you sign that you agree to our work terms.

4. Payment

Payment is due within 14 days of receiving the invoice.

Our Standards

Why dozens of businesses rely on IRG Websites

Reliable Work

Each step is done right. We won't stop working on a task until it is completed to a client's satisfaction.

Secure Updates

WordPress website updates to the WordPress core, plugins or theme files identified as high risk are performed on a copy of your website so that we can test for any conflicts before bringing the changes live.

Task Tracking

Our ticketing system allows us to maintain clear communication with clients about the status of each request

Phone Support

When a support ticket or e-mail just won't cut it, you can reach us by phone or WhatsApp. * Hours bank users only